The premier provider of student services for University of Michigan students.
(no endorsement implied or otherwise by the university)
You are! And we are, too! You're busy with a full schedule of classes and we're busy doing your laundry and providing you with other time-saving services such as beverage delivery and house, dorm & apartment cleaning.
Like a package from home, every week. We grab your bag on your assigned pick-up day, return it — washed, dried, folded, and ready for whatever the week throws at you. (two day turnaround on dorm pick-ups, same day or next day for most others!)
If you are a returning customer, please log in to your account to update your service for the upcoming semester by choosing a laundry plan and completing the check out process.
Heads up: this is a new system, so all customers — including returning ones — will need to create a new account to get started.
Sign inIf you are new to Busybody's, welcome to the 'fold' of thousands of satisfied students who have enjoyed our services before you. Please create a new account, log in, and start your service by selecting a laundry plan and completing the check out process.
Create accountYou hand us a bag. We hand you back a folded bag, pronto. The fancy bit is in the middle.
We have pre-scheduled pick-up times at most dorms. Off-campus addresses, have ready by 8:00am on assigned day.
Wash, dry, fold. We weigh each bag — your plan covers up to your weekly weight; overages run $1.89/lb.
Same spot, folded, fresh — dorms in two days, most others same day or next day. Comforters, blankets, dry-clean — all available à la carte.
“It's like getting a package from home every week.”
— ELIZABETH B.
Visit the 'Laundry Plans' page to select your laundry plan for the upcoming semester. (make sure you are logged in to your account before adding a plan and checking out)
Prices are pro-rated each Friday afternoon for service starting the following week.
See all plansEach week you will get a printout with your weight for that week.
There is a $1.89 per lb charge for each pound over your weight limit.
We use “all” brand Free Clear Liquid Laundry Detergent. The number one recommended detergent for sensitive skin, free of dyes and fragrances.
We will assign a pick-up and delivery day according to where you live (i.e. Hill Dorms picked up on Tuesday and returned on Thursday). We have several convenient pre-scheduled times at most dorms. If you are unavailable for one of the pre-scheduled times, simply call us to make other arrangements.
House and apartment residents simply leave your laundry out by 8:00am on your designated pick-up day and we will be by to pick it up. There is no need for you to even be home. If you are uncomfortable leaving your laundry out, just call and we will try to schedule a time for pick-up when you are home. We can also use door codes, keys or fobs, if you choose to provide them for us.
Yes. When you sign up you will be charged for the entire semester according to the plan you have chosen. For those signing up part way through the semester, the fee will be prorated. Any “extras” such as weight overages or dry cleaning will be charged periodically throughout the semester.
We will provide one Busybody’s Laundry Bag per academic year; additional bags may be purchased. For the first pick-up, we will pick your laundry up in whatever bag you may have as long as you are able to tie the bag closed (if you don’t have a laundry bag, a garbage bag works fine). Put your name, campus address, and phone number on a piece of paper and place it inside the bag. When we return your laundry the first time we will bring you your new Busybody’s Laundry Bag, complete with a barcoded name tag.
We offer refunds within the first 30 days of the semester. If you wish to discontinue service, please give us a call. Your account will be credited for your Plan amount and accordingly you will be billed $2.50 for each pound used as well as a $30.00 processing fee. No refunds after the first 30 days of the semester.
You may switch only during your first three weeks. You must call us to change plans; we will not automatically upgrade or downgrade your chosen plan based on the amount of laundry you send each week.
If you miss a scheduled pick-up, give us a call and we will fit you in as soon as we are able. If you miss a week altogether please give us a call so we can double your weight capacity for the following week.
No, we do this for you. But please separate jumbled clothes — like two shirts taken off together, or shorts with briefs inside — and also un-ball socks for best results. We do our best to check pockets for miscellaneous items such as pens or chap stick, which can cause damage to clothing and our machines; however it is ultimately your responsibility and Busybody’s will not be liable for damage to clothing from such items.
Any claims for lost or damaged items must be reported to Busybody’s within 48 hours of delivery. We wash, dry, and fold each student’s order separately, and use name tags on all washers, dryers and folding tables. We have a video system that monitors your order from the sorting process to folding and packaging. We also have a barcode system that tracks your order from pick-up through delivery and each step in between. With this system, mix-ups are unlikely!
No. We do our best to check for these items before washing, but it is your responsibility to make sure there is nothing in your pockets that may cause damage to your clothing.
Place the items in a separate smaller bag with a note inside that specifies “dry cleaning.” Place the smaller bag inside your laundry bag. There will be an extra charge — usually between $9.00 and $12.00 per garment. Call if you would like a price confirmation. (It typically takes a couple of days longer for your dry cleaning to be returned to you.)
If you have special instructions for a particular piece of clothing, place the item(s) in a separate bag along with a note describing the care required. Place the separate bag inside your laundry bag. We can air dry*, low heat dry, wash on a delicate cycle or wash separately. We do not hand wash. Please alert us when washing an item for the first time, so we can wash it separately to prevent color bleeding. We wash all laundry orders in cold water and dry on medium heat unless specific instructions are given to do otherwise. While we may occasionally catch something that requires special care, it is really your responsibility to let us know. Sorry! With hundreds of orders each week, and large capacity machines that work best when filled, we cannot regularly pull a few items out of each order unless requested.
*Note: There is no additional charge for up to 4 pounds of air dry each week; anything over 4 pounds is billed at $0.89 per pound. Items that have been air dried may be returned to you slightly damp and wrapped separately from the rest of your order.
